- A sales return is when a customer sends a product back to the seller.
Step 1:Go to Sales >> Order >> Sales Return.
![](https://enon.in/wp-content/uploads/2022/10/image-20-1024x433.png)
Step 2: click on (+) to add new Sales Return Document.
![](https://enon.in/wp-content/uploads/2022/10/image-21-1024x341.png)
Step 3:Select customer from the search button, for whom Sales Return has to be done.
![](https://enon.in/wp-content/uploads/2022/10/image-22-1024x449.png)
Step 4: Select Location code from the dropdown.
![](https://enon.in/wp-content/uploads/2022/10/image-23-1024x453.png)
Step 5: Select Invoice number of the particular document which has to be returned from the dropdown.
![](https://enon.in/wp-content/uploads/2022/10/image-24-1024x456.png)
Step 6: Once you select invoice number a popup menu will be displaying ,enter applicable Quantity qty .
Select particular line item from the checkbox which has to be returned.
![](https://enon.in/wp-content/uploads/2022/10/image-122.png)
![](https://enon.in/wp-content/uploads/2022/10/image-26-1024x420.png)
Step 7: Select ‘Sent for approval’ from the dropdown, then click GO.
![](https://enon.in/wp-content/uploads/2022/10/image-27-1024x435.png)
![](https://enon.in/wp-content/uploads/2022/10/image-28-1024x428.png)